No Questions Asked Return and Refund Policy

In YourMove we are proud of our products and of their quality. The excellent feedback we are getting from our customers and their success stories are exciting.

There might be cases in which you would like to return items you have purchased. Our No Questions Asked return and refund policy is designed to give you confidence and ease of returning items and getting refund.

You can return purchased items within 30 days of the purchase date and get a refund.

  • Returned items should be in new condition.
  • Items must be returned with all original packaging and accessories.
  • Content cards must be unopened and still in their plastic wrap.

In order to return an item please send mail to returns@yourmovetp.com and list the items you would like to return and the order ID of these items. The mail should be sent within 30 days of the purchase date.

The returned items should be sent to:

Returns
YourMove
Nurit 39, Haifa
3465452
Israel

The following items cannot be refunded:

  • Rented items
  • Consulting and training hours that were delivered
  • Usage of our online platform

*We might ask you to share with us the reasons for returning an item in order to help us improve. Sharing this information with us is voluntary and does not prevent refund.